Privacy Policy mohd44 — Member Data Protection

1 Introduction

Welcome to the mohd44 Privacy Policy page. This document transparently explains how we — mohd44.net — collect, use, store, and protect the personal information you provide when registering and using our online gaming platform.

We understand that privacy is more than a technical matter — it is a question of trust. When you entrust your personal data to mohd44, we take that responsibility seriously. Every decision involving data handling is made with your security and rights as a member as the top priority.

This Privacy Policy applies to all registered members, website visitors, and anyone who interacts with the mohd44 platform, whether through the website, mobile app, or our support channels. By using mohd44 services, you agree to the terms set out in this Privacy Policy.

If you have any questions about how we handle your data, our support team is ready to assist. We encourage you to read this document in full to completely understand the rights and protections you hold as a mohd44 member.

2 Data We Collect

Mohd44 only collects data necessary to provide a safe, efficient, and responsible service. We do not collect irrelevant or excessive information. Generally, the data we collect falls into three main categories:

Registration & Identity Data:

• Full name as shown on your official identification document.
• Date of birth for age verification (18 years and above).
• Email address and mobile number for communication and account verification.
• Copies of KYC documents (MyKad, bank statement) for identity verification prior to withdrawal.

Transaction & Financial Data:

• Registered bank account or digital wallet details (account number, bank name).
• Deposit and withdrawal history for legal compliance and dispute purposes.
• Records of bonus transactions and claimed promotions.

Technical & Usage Data:

• IP address, device type, operating system, and web browser used.
• Game activity logs are maintained to detect any anomalies or suspicious activity.
• Cookie and session data to enhance the user experience on the platform.
• General geolocation information (country/region) for restricted zone compliance.

3 How We Use Your Data

Every piece of information we collect is used for a specific and legitimate purpose. mohd44 does not use your data for purposes beyond the scope stated in this policy without obtaining fresh consent from you.

• Account Management: Creating, verifying, and maintaining your account so you can access all platform features seamlessly.
• Transaction Processing: Processing deposits and withdrawals accurately and securely to the account registered in your name.
• Identity Verification (KYC): Meeting legal compliance requirements, including anti-money laundering (AML) obligations and age verification.
• Platform Security: Detecting and preventing fraud, bot usage, duplicate accounts, and other suspicious activity that could compromise the security of other members.
• Customer Support: Providing accurate and effective assistance when you contact our support team.
• Important Communications: Sending account, security, promotional, and relevant service update notifications.
• Service Improvement: Analysing usage patterns in aggregate (not individually) to improve the interface and user experience.

4 Data Sharing With Third Parties

Mohd44 does not sell, rent, or trade your personal data to any third party for marketing purposes. This is our absolute commitment and there are no exceptions to this principle.

However, there are limited situations where we need to share data with certain parties to keep the platform operational:

• Payment Providers: The minimum transaction information required is shared with payment service providers (banks, TNG, DuitNow) to process your deposits and withdrawals.
• Platform Service Providers: Technical partners who help operate the mohd44 infrastructure are bound by strict confidentiality agreements and may only access the data necessary for their specific tasks.
• Authorities: In cases of financial crime investigation, fraud, or when required by Malaysian law, mohd44 will cooperate with the relevant authorities in accordance with proper legal procedures.
• Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred to the new entity, provided that an equivalent or stricter privacy policy remains in place.

5 Data Security

Mohd44 continuously invests in the latest cybersecurity infrastructure to ensure your data remains protected at all times. Our approach to security is multi-layered — meaning that even if one layer of protection is compromised, the remaining layers continue to provide robust defence.

• End-to-End Encryption: All communications between your device and mohd44's servers are encrypted using TLS 1.3 protocol with AES-256 encryption.
• Password Storage: Your password is never stored in plain text — it is processed using an irreversible bcrypt hashing algorithm.
• Two-Factor Authentication (2FA): We offer and encourage the use of 2FA on all member accounts to add an extra layer of security.
• Continuous Monitoring: Our systems are monitored 24/7 by an internal security team ready to respond to any threats or anomalies.
• Security Audit: mohd44 conducts regular penetration testing and security audits by independent third parties to identify and patch system vulnerabilities.

6 Cookies & Tracking Technologies

Mohd44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies, each serving a different purpose:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
• Performance Cookies: Collecting information about how you use the platform (pages visited, time spent) to help us improve our service. Data is collected anonymously.
• Functional Cookies: Saving your preferences such as display settings and game preferences so you do not need to reconfigure them every time you log in.
• Analytics Cookies: Used internally to understand aggregate platform usage patterns for continuous improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Your Rights Regarding Personal Data

As a mohd44 member and a Malaysian citizen or resident, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). mohd44 fully respects and supports the exercise of these rights.

To exercise any of the rights below, contact the mohd44 support team via live chat or our official email. We will process your request within 14 business days.

8 Children's Data

Mohd44 is an online gaming platform exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we find that personal data has been collected from a minor, we will take immediate action to delete that data and close the relevant account. Parents or guardians who discover that their child has registered an account on mohd44 without authorization are encouraged to contact us promptly.

9 Links to Third-Party Sites

The mohd44 platform may contain links or references to third-party websites, such as payment provider sites or service partner pages. These links are provided for your convenience only.

Mohd44 has no control over the content, privacy policies, or security practices of those third-party websites. We strongly encourage you to read the Privacy Policy of any third-party website you visit before providing them with any personal information.

Mohd44 is not responsible for any loss or damage arising from the use of third-party websites or services, and the inclusion of any link does not represent an endorsement by mohd44 of that website.

10 Data Retention Period

Mohd44 does not retain your personal data for longer than is necessary for the purposes stated in this Privacy Policy or as required by Malaysian law.

• Active Account Data: Retained for the duration your account remains active and in continuous use.
• Financial Transaction Data: Retained for a minimum of 7 years as required by Malaysian financial and tax regulations.
• KYC Documents: Retained for 5 years after account closure or as required by applicable AML laws.
• Technical Logs: Retained for 12 months before being automatically anonymised or deleted.
• Post-Account Closure Data: Following account closure, your personal data will be deleted or anonymized within 90 days, except where longer retention is required by law.

11 Amendments to the Privacy Policy

Mohd44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments will be published on this page with a clear update date.

For significant and material amendments, we will notify you via an in-platform notification or email to the address registered to your account, at least 7 days before the changes take effect.

Your continued use of the mohd44 platform after any amendment takes effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us.

• Privacy Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform.
• Response Time: We aim to respond to all privacy-related enquiries within 3 business days.

For formal requests relating to data protection rights (such as access, correction, or deletion of data), please clearly state the type of request and include your registered account number so we can process it more efficiently and accurately.